Cancel home service
Before service starts, cancel your reservation from your order page or email info@webinrollin.com for no service charge. After service starts, cancel future renewals before the next billing date; service continues through the paid period. Include your address and reference. A timely email counts when received, even if our reply comes later.
Refunds & billing errors
No service charge is taken when you save a card. If we cannot serve your address, cancel the reservation without a charge; any payment already collected for service we cannot provide is refunded. Report missed visits, damage, duplicate payments or charges after timely cancellation so we can investigate a correction, credit or refund. Applicable refund rights remain protected.
Apartment valet & support
Property agreements set apartment billing and cancellation terms; residents should contact management about charges billed by the property. For We Bin Rollin service issues, email us. If your home billing link is unavailable, cancellation by email remains available. Send ordinary order details only—no card numbers or access codes.
How can we help?
Email info@webinrollin.com ↗Service guidelines · Terms · Privacy · Cancellation & refunds · Privacy choices